Prior to managing Interline’s fulfillment operation, Spiff/incentive programs, and production, Bernie worked in the fields of customer service, management and telemarketing for more than 15 years. She has held a number of supervisory positions in these areas, including overseeing an account development pilot program for a national environmental services company. Bernie has also coordinated corporate sales and accounting functions for company branch managers and representatives, as well as the inventory and mailing of various promotional materials to customers.
On Incentive Programs: “A Spiff and/or loyalty programs can influence purchases when little else separates a manufacturer from its competitors.”