Problem:
Jenn-Air, a manufacturer of luxury kitchen appliances, has a number of courses developed by Interior Designer Ellen Cheever, a well-known author and industry authority, some of which are in participation with KBDN magazine in a webinar format. As newcomers to the CEU webinar format, Jenn-Air and KBDN magazine were seeking CEU administration assistance of these courses through the various organizations, including AIA, and the interior design associations such as IDCEC.
Solution:
CEU administration involves all the little details that support the clients as well as the attendees. Interline Creative Group was brought in to function as the administrator of the Jenn-Air sponsored webinars on the KBDN platform. Specifically, Interline administrative tasks included coordination with Ellen Cheever, the publisher and Jenn-Air, the coordination of test criteria, status updates and session course/number, as well as programming for registrations of tests, copywriting, and editing. The work also involves troubleshooting, testing of the system, updating IDCEC and AIA information for the on-demand courses, certificate creation, generating hundreds of certificates, converting to PDFs, submitting attendance to IDCEC and AIA, quiz website maintenance and more.
Result:
CEU administration support is an area in which Interline is proficient. Assisting Jenn-Air and KBDN magazine allowed the clients to focus on their message and platform while Interline helped with the behind the scenes support necessary for a successful CEU program. Additionally, Interline simplified the online quiz process by making it easier to take and administer. By automating the reporting of quiz results, Interline was then able to submit appropriate credits, in this case to AIA and IDCEC, and promptly generate the creation and sending of certificates.
