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Why You Should Shoot Messengers Why You Should Shoot Messengers

What are we talking about? What are we talking about?

49 Tweets into the future 49 Tweets into the future

Solve the Working Problem in a Virus-Infected World with Hustle Solve the Working Problem in a Virus-Infected World with Hustle

Where’s the Fire (Crisis)? Where’s the Fire (Crisis)?

The problem with dots The problem with dots

Comfort Food: Eat it or Beat It Comfort Food: Eat it or Beat It

The Age of Content The Age of Content

The Genie is Out of the Bottle The Genie is Out of the Bottle

Brands in crisis Brands in crisis

What I Overheard at the Airport What I Overheard at the Airport

Pick a Word, Any Word Pick a Word, Any Word

The problem with big projects… well, kinda… The problem with big projects… well, kinda…

Who’s on first when it’s about strategy? Who’s on first when it’s about strategy?

Janet and Joslyn: A Customer Service Tale Janet and Joslyn: A Customer Service Tale

KBIS® Report KBIS® Report

Getting People to Pull the Trigger Getting People to Pull the Trigger

The Truth About Inquiries The Truth About Inquiries

Talk to people how they want to be talked to Talk to people how they want to be talked to

It’s all about information It’s all about information

Hanging Around the Virtual Street Corner with IBM Hanging Around the Virtual Street Corner with IBM

Magazines in flux – and under attack Magazines in flux – and under attack